Just In Case Catering, LLC.
Just In Case Catering, LLC.
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      • Break-Time Snack Menu
    • Catering Packages
      • Corporate Catering
      • Weddings and Vow Renewals
      • Explore Decor Rentals
      • Private Tastings
    • More Than Food
      • Meet your Chef
      • Contact
      • FAQs
      • Terms and Conditions
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  • Home
  • Menus
    • All Menus
    • Break-Time Snack Menu
  • Catering Packages
    • Corporate Catering
    • Weddings and Vow Renewals
    • Explore Decor Rentals
    • Private Tastings
  • More Than Food
    • Meet your Chef
    • Contact
    • FAQs
    • Terms and Conditions
  • Access my Account

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Just In Case Catering Refund Policy for Prepared Food

Refund Eligibility

  • Refunds are available only for uneaten food. We cannot offer refunds based on taste alone.
  • All refund requests must be submitted within 24 hours of receiving the food. Please submit documentation of the uneaten food via email.

Request a Refund

Exclusions/Assessment

  • Upon receiving your request, our team will review the information provided and assess the situation.
  • If your request is approved, we will process the refund for the uneaten portion of the order.


Exclusions:

  • Refunds will not be provided for food that has been significantly consumed or altered in any way.

Frequently Asked Questions

Please reach us at booking@justincasecatering.com if you cannot find an answer to your question.

We cater for a variety of events including weddings, corporate events, private dinners, and more.


Yes, we offer vegetarian and vegan options for our clients.


Yes, we can accommodate dietary restrictions such as gluten-free, nut-free, and more. Please let us know your specific requirements when booking.


We recommend booking your event at least 3-6 months in advance to ensure availability, especially during peak seasons. However, we will do our best to accommodate last-minute requests.


Yes, we offer a variety of options to accommodate dietary restrictions, including vegan, vegetarian, gluten-free, and dairy-free meals. Please let us know your requirements during the planning process.


Yes, we offer wedding tastings for a fee of $100 per person. If you book with us, the tasting fee will be deducted from your final total. Tastings are available for events within a 50-mile radius of our kitchen.


Cancellations made at least 30 days before the event will receive a full refund, minus any non-refundable deposits. Cancellations made less than 30 days before the event may be subject to partial or no refund.


Our catering packages can be customized to include food, delivery, setup, rental equipment, decor services with our partners and clean-up. We also offer full-service staff for an additional fee. Please discuss your specific needs with us.


Yes, we offer a range of rental equipment including dinner plates, cake plates, glasses, flatware, and wedding décor items. Please inquire about specific items and availability.


To confirm your booking, we require a signed contract and a deposit. The remaining balance is typically due one month before the event. We offer flexible payment plans for your convenience.


Timely payments are crucial to ensuring we can complete your event. If a payment is late, please contact us immediately to discuss your situation as a late fee may be applied to your account. Continued non-payment may affect our ability to fulfill your event.


You can reach us by phone at 682-334-2206, email at booking@justincasecatering.com. We’re happy to answer any questions and assist you with your event planning.


About Just In Case Catering

Experience

With over 9 years of experience in the industry, we have catered to a variety of events such as weddings, corporate events, and private parties. We are dedicated to providing exceptional service and delicious food to make your event memorable.

Quality Ingredients

We believe in using only the freshest and highest quality ingredients to create our dishes. We source from local farmers and vendors to ensure the best flavors and presentation for your event.

Customized Menus

We understand that every event is unique and requires a customized approach. Our team works with you to create a personalized menu that fits your taste, dietary restrictions, and budget.

Minimums, Inclusions, and Booking Info

Minimum full-service catering requires 30 people. Plates, Meal kits (Fork, Knife, Spoon, and Napkins), and disposable serving utensils are provided complimentary with each catering, regardless of service type. Drinks are available upon request for an additional cost.  Advanced booking and payment is required 14 days before the start of your desired event. 

Copyright © 2026 Just In Case Catering, LLC. - All Rights Reserved.                            

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